Managing email gateways

Email Gateway is a part of InCountry Border. It resides between the customer’s application (SaaS platform) that sends outbound emails and the customer’s SMTP server located in the recipient’s country of origin. It captures outbound emails with regulated data placeholders, identifies them according to the pre-defined patterns, and then substitutes these placeholders with clear-text values, such as names and email addresses. Once the data is unredacted, it sends emails via a direct SMTP connection to the customer’s SMTP server that further delivers this email to target recipients.

To view the available email gateways, on the menu, click In-app extensions, then select Email Gateway. The Email Gateways page opens, as follows:

On the Email Gateways page, you can view the list of available email gateways. For each email gateway, the following information is available:

Attribute	Description
Name	Name of the email gateway that exists for your organization.
SMTP	Address and port of the SMTP server which the current email gateway is associated with.
Environment	Environment which the email gateway is associated with.
Created	Date when the email gateway was created.

You can manage email gateway, as follows:

1. create new email gateways

2. edit the existing email gateways

3. delete the no longer needed email gateways

Creating a new email gateway

1. On the Email Gateways page, click New Email Gateway.

   

2. At the Email Gateway step, specify the following information:

   1. Email Gateway Name - enter a name for a new email gateway.

   2. SMTP Server - enter the address of the SMTP server residing in the country of origin (of your recipients).

   3. Port - enter the port of the SMTP server.

   4. Username - enter the username to connect to the SMTP server.

   5. Password - enter the password to connect to the SMTP server.

3. When complete, click Next.

   

4. At the Environment Setup step, specify the following information:

   1. Country - select the country where regulated data is stored. The selected country will be used to fetch regulated data values from the InCountry platform residing in this country.

   2. Environment - select the environment where regulated data is stored. The email gateway will query regulated data from this environment to unredact redacted data placeholders within outbound emails.

5. When complete, click Next.

   

6. Enter the verification code.

   

7. Once a new email gateway has been created, you need to save the credentials and the address of the email gateway. You will need to use these values when connecting your application to the email gateway. To save these values as a TXT file, click Download Text. To copy these values to the clipboard, click Copy to Clipboard.

8. When complete, click Close.

Editing the email gateway

1. On the Email Gateways page, locate the email gateway which configuration you want to modify.

   

2. Hover over the corresponding email gateway and click the Edit icon.

3. On the Edit Email Gateway page, modify the connection details as needed.

   

4. When complete, click Next.

5. Enter the verification code.

6. Save the updated credentials to connect to the email gateway.

7. When complete, click Close.

Deleting the email gateway

1. On the Email Gateways page, locate the email gateway which configuration you want to modify.

   

2. Enter the verification code.

3. Click Delete.